Job title: Business Operations Analyst 2
Location : Fremont, CA 94538
Duration: 2 years with possible extension as per client business needs
Client : Semiconductor Company
Pay range: $40 - $50/hour on W2 (Depending on experience)
Work Schedule: Virtual Flex - 1-2 days onsite, M-F 8 AM - 5 PM PST, 40hrs
Job Description :
Top Skills
SAP transactional experience; preferably SAP within service orders IW73
Data analytic skills to analyze transactional data and ensuring consistency between SAP & Microsoft Dynamics
Very organized person who can track down issues and provide consistent customer service to end users
Monitoring and resolving issues related to SAP service orders and notifications
Analyzing data tie-off between SAP & Microsoft Dynamics
Establishing best practices for data consistency and reducing errors
Processing SAP customer master requests requiring changes to Plant, Sales Org, Functional Location, etc.
Update and maintain data accuracy within SAP business systems
Navigate SAP installed base records
Create and maintain SAP equipment records
Interact closely with internal customers, understanding their issues, and guiding them within the boundaries of the business process
Monitor and respond to user transactional issues promptly
Participating in training programs to understand new project dependencies
Reviewing and updating service process documentation & training
Effectively find and export SAP data and combine data from multiple sources
Ability to analyze data to generate actionable insights and presents the findings to the business users for informed decision making
SAP service experience (FSM, CS, PM or SD)
Microsoft Dynamics experience (FSM)
Familiarity with SAP install base, equipment records, and service orders
Excellent time management and organizational skills
Good communication and interpersonal skills
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