Job Description

Job Description

Job Description

Job Summary:

We are seeking a proactive and detail-oriented Business Support Specialist to support key functions across Human Resources, Payroll, Accounting and general business operations. This position requires strong Excel skills, excellent communication abilities, and the flexibility to manage a wide range of administrative and data-related tasks. The ideal candidate is highly organized, collaborative, and thrives in a fast-paced, cross-functional environment.

HR & Payroll Support

• Process and review employee payroll for accuracy and timeliness
• Maintain employee records in HR files and payroll systems
• Assist with new hire onboarding, terminations, and HR documentation
• Track time-off requests, attendance, and benefits enrollment
• Respond to employee inquiries regarding payroll and HR policies
• Ensure compliance with labor regulations and internal procedures

Accounts Payable (AP) Support

• Review, code, and process vendor invoices in a timely and accurate manner
• Reconcile vendor statements and resolve discrepancies or payment issues
• Assist with weekly ACH payments and credit card reconciliation
• Coordinate with vendors and internal departments to resolve billing inquiries
• Support month-end closing processes and assist with AP-related reporting

Data Management & Special Projects  

• Assist with special projects requiring data analysis, reporting automation, and process optimization
• Analyze and troubleshoot data issues, ensuring accuracy, completeness, and consistency
• Create, maintain, and optimize Excel spreadsheets, reports, and dashboards with advanced functions (e.g., VLOOKUP/XLOOKUP, IF statements, conditional formatting, data validation)
• Troubleshoot data inconsistencies, resolve reporting errors, and identify root causes of data-related issues
• Apply strong problem-solving skills to identify trends, resolve discrepancies, and support process improvements
• Collaborate with internal teams to improve data processes and enhance reporting quality

General Business Operations Support

• Assist with maintaining and updating customer records in CRM and internal databases
• Provide phone support and route incoming inquiries when the sales team is short-staffed 
• Coordinate with departments to identify and resolve process inefficiencies
• Support general business operations as needed to ensure smooth day-to-day activities

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