S&L Integrated, a growing audio/visual (AV) integration company, is seeking a Client Care & Service Coordinator based in our headquarters in Thomasville, GA. You will be the liaison between all clients/customers and S&L’s team of Service Technicians to capture, understand, prioritize, resolve & document problems/issues covered under our service contracts.
What Will Your Day Look Like?
Organizes and completes dispatching, administrative, and scheduling tasks in support of service personnel who perform onsite services including maintenance, troubleshooting, and repair of AV systems and their components. This includes:
Coordinates between Procurement and Service Technicians to ensure required products, services, and equipment are purchased or rented and delivered on time for service calls. Submits and tracks warranty-related submissions until resolved.
Tracks customer service contract status and terms, company information, scheduled service dates including preventative maintenance, and preventative maintenance reporting. This includes:
Participates in knowledge development activities to acquire a more detailed understanding of our AV systems, components, products and services.
Other duties of a similar nature and level may be assigned
To be successful in this position, you must have:
What is our work environment like? The best way to describe the team is that we have an "entrepreneurial" spirit. We love challenges, embrace change, are self-motivated and will quickly pivot to help where needed. This position does require working onsite daily at our Thomasville, GA office.
Additional Information:
We offer a competitive salary and a comprehensive benefits package including medical, dental, vision, and life insurance, along with a 401k with company match.
All applicants must consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S.
We are an Equal Opportunity Employer
...graduate with television experience and a demo reel with packages, stand ups and live shots (if available). Former and current print/newspaper journalists are encouraged to apply despite not having television experience. The Rio Grande Valley offers an excellent...
...solving skills Work with a sense of urgency MUST be willing to learn and able to multitask Ability to work in the NYC Office 3-4 days a week MUST be comfortable with travel, as needed Proficient in Cantonese or Mandarin is a plus, but not a requirement...
...Description Job Description Description: Edwards Auto Group in Storm Lake, IA (GM & Chrysler Dodge Jeep Ram) is looking for a Body Shop Manager to join the team! The Body Shop Manager will oversee the daily operations of the auto body repair shop including quality...
...As a Senior Software Engineer, you will be involved across the full software stack, working on everything from flight application software... ...Southern California Key Responsibilities Design and develop mission-critical software for orbital operations....
...Secret Creative is seeking an Associate Creative Director to join our team. This role will contribute to shaping creative work from concept through execution, ensuring projects are strategically aligned, innovative, and visually compelling. Reporting to the Chief Creative...