Job Description

Associate Commissioner/Personnel Services

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. Human Resources Solutions (HRS) supports the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce. Human Resources Solutions (HRS) is recruiting for one (1) Associate Commissioner/Personnel Services (DOSS), M-3 to function as the Executive Director, Recruitment & Onboarding, who will:

• Interpret and disseminate policies/procedures as it relates to recruitment, selection, and onboarding, to Executive management and staff agency wide.
• Use proven methodology to customize and implement nationwide best-practices in human resources.
• Ensure that the recruitment selection, and onboarding of staff is uniform and aligned with the agency's policies, procedures, and goals, by developing and implementing standard operating processes and strategies to meet current and new projected HR needs.
• Work collegially with unit directors, deputy directors, and other HR staff.
• Make recommendations to Executive Management to reduce onboarding timelines, by analyzing the impact of current agency policies and procedures on program operations, reviewing trends and practices to develop new strategies, recommending process updates, and taking corrective action to solve current or emerging issues/problems.
• Engage staff and management at all levels in identifying pain-points and making systemic changes to improve operations and ensure applicable policies and practices to meet the goals and objectives set by Executive Management.
• Establish internal and external strategic partnerships that will advance the goals and objectives of HR and the overall organization.
• Shape and drives strategic HR activities to develop high-value capabilities throughout the department.
• Assume responsibility for the efficient administration, operation, and service delivery of the major program components that comprise this sector of human resources management.
• Civil service management/initiatives, recruitment strategies/initiatives, and onboarding administration.
• Administer the operating function of the components that respond to oversight agencies' requirements in terms of Planned Action Report (PAR) productions, candidate investigations, and processing of employee documents, as required under the governance of the Office of the Mayor, the Department of Investigations, and the Department of Citywide Administrative Services (DCAS).
• Alert and recommends appropriate action within HR Services concerning instances of non-compliance to personnel policies and procedures.
• Develop and maintain interpersonal and cooperative relationships and communication with Human Resources Business Partners, their deputies, and other HR management and staff.
• Integrate and coordinate the provision of services to streamline the delivery of HR services, eliminating fragmentation or duplication of efforts; collaborate with and advise Chiefs, Executive Management, and others on developing and implementing recruitment plans and hiring strategies to meet organizational goals, and mitigate HR crises such as high staff turnover and hard-to-recruit vacancies, anticipating future staffing and employment needs.
• Participate in the analysis of management issues and concern pertaining to the ongoing smooth operation of Recruitment & Onboarding by, setting program area goals, objective and priorities, developing and implementing managerial controls.
• Ensure timely and appropriate installation of new operating guidelines, procedures, programs, and changes in the units/teams under his/her span of supervision; monitor the unit's performance to ensure that the systems are functioning effectively, maximizing productivity, and minimizing processing delays.
• Provide input into the development, implementation, and ongoing maintenance of tracking systems, to control and monitor the various activities necessary to provide adequate and timely personnel services.
• Administer all matters pertaining to creating and implementing recruitment strategies and leveraging technological integration to improve and advance the agency's current recruitment/hiring processes.
• Administer research and analyze studies of existing policies and procedures that govern agency recruitment standards to ensure that staffing reflects the demographics of the NYC community that the agency serves; collaborate with Executive Management to develop new policies and procedures to help identify a qualified and culturally diverse staff.

Work Location: 4 World Trade Center Hours/Schedule: Managerial Hours

Associate Commissioner for PER - 95605

Minimum Qualifications: A baccalaureate degree from an accredited college or university, plus four years of satisfactory full-time experience performing work related to recruitment, personnel relations, staff development, employment program planning/administration, labor relations; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above. Or A four-year high school diploma or its educational equivalent and eight years of full-time experience equivalent to "1" above; at least eighteen months of this experience must have been in a supervisory or managerial capacity; or Education and/or experience equivalent to "1" or "2" above. College credits from an accredited college or university may be substituted for experience based on 30 semester credits for one year of work experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least eighteen months of experience must be in a supervisory or managerial capacity as described in "1" above.

Preferred Skills: Excellent oral and written communication skills. Demonstrated skill and comfort in proactively building relationships and demonstrating influence with staff at all organizational levels. Excellent analytical skills. Knowledge of civil service rules and regulations, and human resources policies, procedures and practices.

Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website.

Residency Requirement: New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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