Head of Operations Job at DSJ Global, Monmouth County, NJ

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  • DSJ Global
  • Monmouth County, NJ

Job Description

A growing logistics company is currently seeking a Head of Operations to lead and optimize day-to-day operations. This role partners closely with the CEO to ensure seamless execution across departments, driving efficiency, accountability, and operational excellence. As a hands-on leader, you'll be responsible for streamlining processes, managing cross-functional teams, and fostering a high-performance culture. The ideal candidate is a proactive problem-solver with strong people management skills who leads by example and thrives in a fast-paced, evolving environment.

Responsibilities for the Head of Operations:

  • Operational Oversight: Manage daily business functions including scheduling, HR, dispatch, vendor coordination, and administrative tasks.
  • Strategic Leadership: Develop and execute plans that align with company objectives.
  • Budget & Risk Management: Ensure financial discipline and proactively address business risks.
  • Performance & Efficiency: Drive operational excellence to enhance logistics, delivery, safety, and customer satisfaction.
  • Team Leadership: Supervise a team of 200 employees, including 8 managers, to scale fulfillment and last-mile delivery.
  • Innovation: Implement technology and process improvements to boost efficiency.

Requirements for the Head of Operations:

  • Education: Bachelor's degree required.
  • Analytical Skills: Strong data-driven mindset with technical proficiency.
  • Problem Solving: Excellent critical thinking and decision-making abilities.
  • Strategic Execution: Ability to turn business goals into actionable plans.
  • Communication: Strong presentation and interpersonal skills.
  • Professionalism: High ethical standards and integrity.
  • Tech Savvy: Proficient with modern digital tools and platforms.

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