Help Desk Analyst Job at Medasource, South Bend, IN

aUpEZkFUZVBaeFk2WDdPQW9Ea1lPTXR2elE9PQ==
  • Medasource
  • South Bend, IN

Job Description

About the Role:

Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.

Key Responsibilities:

  • Provide Tier 1 helpdesk support to end users
  • Troubleshoot and resolve technical issues efficiently
  • Assist users with varying levels of technical knowledge and backgrounds
  • Manage multiple tasks and prioritize effectively in a fast-paced environment
  • Deliver exceptional customer service to ensure user satisfaction

Qualifications:

  • Previous Helpdesk experience, preferably Tier 1 support
  • Excellent customer service and communication skills
  • Strong troubleshooting and problem-solving abilities
  • Ability to multitask and work independently
  • Experience in the healthcare industry is a major plus

Job Tags

Similar Jobs

New York Life - Northern California

Financial Advisor Job at New York Life - Northern California

 ...Serving: Greater Sacramento, Sacramento, Roseville, Elk Grove, and Stockton Areas. Our mission is to provide financial security and peace of mind through our investment, insurance, and annuity solutions. We act with integrity and humanity in all our interactions... 

Palo Alto Networks

Principal Software Engineer Mobile Android (GlobalProtect ) Job at Palo Alto Networks

 ...generation security protection to all cloud services and to its customers regardless of whether they are on-premise, on remote networks, or mobile users. A crucial part of Prisma Access is our GlobalProtect mobile team, which is responsible for securing the network traffic... 

Encompass Health

Remote Pharmacist Pool Job at Encompass Health

Remote Pharmacists support multiple Encompass Health hospitals, each with a daily census of 30 to 60 patients. This position uses ACEIT and various medication processes to assess, plan, intervene when necessary, implement and evaluate patient care in compliance with each... 

The Medicus Firm

Chief Scientific Officer (Daly City) Job at The Medicus Firm

 ...Excellence in patient care and a demonstrated ability to build sustainable partnerships. Personal and professional commitment to diversity, equity, and inclusion, with experience in working within a diverse faculty, staff, and student environment. Strong business... 

Shanghai Sosearching Company

Portuguese, French translators wanted!! Job at Shanghai Sosearching Company

Portuguese, French translators wanted!!About CompanyShanghai Sosearching Company is mainly engaged in international market and related business in various languages in the whole world, so we need excellent foreign translators whose native languages are Spanish, Russian...