Job Description

Marketing & Communications Manager

At New Moms, we are on a mission to empower young moms and their families to thrive and build brighter futures. Through innovative housing, job training, and family support programs, we serve hundreds of families each year across Chicagoland. Our social enterprise, Bright Path, provides expert consulting to strengthen human services organizationshelping them innovate, grow, and better serve their communities. Together, we are creating change that matters.

Position Summary: Are you a natural storyteller with a passion for mission-driven work? Do you love turning big ideas into bold campaigns that move people to act? New Moms is looking for a Marketing & Communications Manager who brings creativity, strategy, and heart to everything they do. In this role, you'll be the voice behind our brandshaping how we tell our story, celebrate young moms' achievements, and inspire our community to get involved. From managing multi-channel campaigns to crafting compelling narratives, you'll play a key role in building awareness, deepening engagement, and amplifying the impact of our work across Chicago and beyond.

Location: Chicago, IL with hybrid schedule available

Schedule: Full-Time, 40 hours/week

Starting Salary: $60,000-$65,000 DOQ

What a Day Might Look Like:

• Kicking off your morning by reviewing social media engagement and tweaking content to boost reach
• Interviewing a young mom to highlight her journey in an upcoming blog post
• Creating sharp, on-brand visuals in Canva for an upcoming fundraising event
• Meeting with the Development team to brainstorm messaging for a new donor appeal
• Editing web content to make sure our mission shines through every page
• Posting and emailing an urgent advocacy alert and a corresponding press release to elevate important issues
• Wrapping up with scheduling posts and planning content for next week

Key Responsibilities:

• Lead the development and execution of a dynamic marketing and communications strategy
• Create and manage content across digital platforms, including email, website, and social media
• Craft compelling stories and visual assets that reflect the strength and spirit of young moms
• Manage New Moms' brand presence, ensuring consistency, clarity, and inclusivity in all messaging
• Support fundraising campaigns with strategic communications and donor-facing materials
• Build relationships with press and media contacts to increase visibility
• Track key performance indicators and use data to optimize communications impact
• Collaborate across departments to gather stories, updates, and content ideas

You'll Thrive in This Role If You Are:

• A creative communicator who writes with clarity, heart, and purpose
• A strategic thinker who can balance big-picture goals with day-to-day execution
• A visual storyteller with a strong sense of design and brand
• Detail-oriented and organized, with the ability to manage multiple projects at once
• Comfortable using tools like Mailchimp, Canva, WordPress, and social media platforms
• Experienced (35 years) in marketing, communications, or a related field
• Passionate about equity, storytelling, and building strong families

Qualifications:

Commitment & Education:

• Passionate commitment to the mission and values of New Moms
• Bachelor's degree required; preferred fields include Communications, Marketing, English, Journalism, or related areas

Experience:

• Minimum of 3 years of experience in communications, marketing, or social media roles preferred

Skills & Traits:

• Exceptional verbal and written communication skills, with strong editing and proofreading abilities
• Proficient in Microsoft Word, Excel, and PowerPoint
• Skilled in design software such as Adobe Creative Suite or Canva
• Experienced with email marketing platforms like Mailchimp, Constant Contact, or similar
• Basic videography and video editing skills; photography experience is a plus
• Detail-oriented, highly organized, and able to manage multiple projects simultaneously
• Collaborative team player with a proactive and creative mindset

Other Requirements:

• Valid driver's license with a safe driving record and current insurance
• Flexibility to occasionally work afternoons, evenings, and weekends as needed

Work Environment: Must be able to sit/stand for up to 8 hours, walk stairs, and lift up to 30-40 lbs (or perform with reasonable accommodation). Work environments may vary.

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