Patient Care Assistant (PCA) - Primary Care Job at Dartmouth Health, Lebanon, NH

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  • Dartmouth Health
  • Lebanon, NH

Job Description

42958574
Overview

LOCATION: HEATER ROAD, PRIMARY CARE

Under the direction of the nurse leader, provides assistance with clerical, non-clinical tasks. These tasks can include, but are not limited to, ensuring that the clinical areas are well-supplied and stocked, and the patient care area is clean and ready for patients. This position requires the ability to work in a fast paced, detailed environment with an emphasis on team work and prioritizing responsibilities. This individual may have direct access to drug products and secure medication areas (not to include controlled substance locations) in order to manage the storage, handling, and disposal of medications consistent with the Medication Storage and Handling Policy

Responsibilities
  1. Acts as front line representative of the patient care area.
  2. Performs various tasks to ensure the patient care area is well supplied including ordering and obtaining supplies, re-stocking supplies and monitoring for outdates
  3. Maintains a clean and safe environment by caring for, and cleaning equipment, maintaining cleanliness of patient/clinic rooms, work areas, and keeping hallways clear of clutter
  4. Performs low-level disinfection, and is aware of infection prevention principles
  5. Perform quality checks of point of care testing machines
  6. Checks emergency stations daily and if appropriate, checks and records medication refrigerator temperatures
  7. Escorts patient throughout building as needed; assisting with wheelchairs as needed
  8. Answers telephone calls and assists in the overall functioning of the department
  9. Prepare patient forms with demographic information
  10. Delivers specimens to the laboratory and runs errands to other departments
  11. Participates in continuous regulatory readiness activities and employs safety standards such as repeat back, SBAR, and huddle attendance
  12. Participates in medication conveyance per Medication Storage and handling policy
  13. Performs other duties as required or assigned
  14. Additional Key responsibilities for clinic/outpatient settings:
    • Greets patients and assist with the rooming of patients
    • Prepares patient, room and equipment for procedures and exams
    • Assists patients in completing questionnaires
    • Maintains chart information that is up-to-date, organized, and in compliance with Health Information Services (HIS) requirements
  15. Additional Key responsibilities for inpatient settings
    • Participates in admission process for patients including room set up after EVS clean to ensure room is ready for the next patient
    • Greets patient upon arrival and completes standard admission tasks
    • Prepares patient, room and equipment for procedures and exams
    • Participates in assisting the patient with readiness for discharge, gathering patient belongings, including items from pharmacy or the safe, assist patient with getting dressed
    • Completes room strip down after discharge
    • Returns medications to pharmacy return bin from medication cart
    • Completes hourly rounding on all assigned patients for patient experience to include safety checks per unit standards utilizing a rounding script/checklist
    • Delivers meal trays and set patients up to eat
    • Sets patients up and assists patients with the completion of personal care and provides clean hospital gown and changes linens
    • Performs patient sitting for patients requiring 1:1 observation after successful completion of required learning activities
    • Assists with lifting, positioning, and dressing of patients
    • Answers call lights and directs patient needs to appropriate resources
    • Stocks equipment from central locations to nurse server as needed
Qualifications

  • High school diploma (or GED) strongly preferred.

  • The ability to function in a fast paced work environment with excellent organizational, customer service, and prioritization skills required.


  • The ability to work collaboratively with a multi-disciplinary team to provide high quality care to patients

Required Licensure/Certifications

- BLS within 30 days

  • Area of Interest: Allied Health
  • FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
  • Shift: Day
  • Job ID: 32179

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

There are so many reasons to join Dartmouth Hitchcock Medical Center and Clinics, members of  Dartmouth Health , the premiere health system in New England.

First and foremost are our people. No matter the role, you’ll find a shared purpose here. We have doctors ready to teach their knowledge, nurses who lead through experience, and other like-minded individuals collaborating for the health of the community, while inspiring each other day after day.

Career development


Affiliated with Dartmouth College, the atmosphere here is very collegial. You’ll discover educational and research opportunities around every corner. At Dartmouth Hitchcock Medical Center and Clinics, you never stop learning.

You’ll also appreciate the resources our wide-spread health care system provides. You’ll have access to experts at the top of their fields, advanced technologies, and modern facilities that enable you to care for patients like nowhere else.

Benefits and wellness


We offer a total compensation package that includes competitive health and wellness benefits. These benefits consist of "Core Benefits" that are provided by Dartmouth Hitchcock Medical Center and Clinics as well as "Benefit Choices" that allow you to select additional benefits to meet your personal situation and needs.

Our locations


New England is a very special place to live, work, and become part of a community. We have some of the most advanced educational institutions, best health care, and diverse cultural and recreational offerings you will find anywhere in the country. The public schools are excellent, the mountains are beautiful, and the lakes are pristine. No wonder so many people love it here.

Dartmouth Health

Job Tags

Hourly pay, Temporary work, Shift work,

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