A client of Insight Global is seeking a Director of Technology Support Services to join their team in the Overland Park, KS area. This is a full-time, permanent position with a hybrid schedule.
The Director of Technology Support Services oversees daily support operations, manages a team, handles escalations, maintains service levels, and improves processes for better efficiency. Strong leadership, technical expertise, and problem-solving skills are essential.
Key Responsibilities:
Qualifications
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