Front Office Call Agent Job at Strategic Staffing Solutions, Draper, UT

ZzVyVUJqQ1BZeEF3WGJxQ3BEa1pQc0Zyd3c9PQ==
  • Strategic Staffing Solutions
  • Draper, UT

Job Description

Job Title: Front Office Call Agent – Hiring FAST!

Location: Draper, UT

Pay Rate: $20/HR on W2 Only NO C2C

Setting: Onsite Required (Hybrid/Remote is NOT an Option)

Duration: 6+ months.

Job ID: 241760

Required Qualifications:

  • Strong phone and chat communication skills.
  • Familiarity with Apple Card systems and fraud prevention tools.
  • Demonstrated proficiency in handling sensitive customer data and security protocols.
  • Excelled in customer service, maintaining a calm and solution-focused attitude even in high-pressure situations
  • Schedule: 8:00 AM – 5:00 PM MT (clocked in by 8:00 AM).

Responsibilities:

  • Provided inbound phone and chat support for Apple Card customers, focusing on fraud-related issues.
  • Handled declined transactions due to suspicious activity and guided customers through fraud resolution processes.
  • Delivered exceptional customer service, ensuring a smooth and professional experience on every call and chat interaction.

Job Tags

Similar Jobs

Karen Kane

Wholesale Customer Service Representative Job at Karen Kane

As a Wholesale Women's Apparel Customer Service Representative, you will be the primary point of contact for our retail clients, providing outstanding support and assisting with order inquiries, product information, and more. The ideal candidate will have excellent communication...

TRIO

Interior Design Project Lead - Model Homes Job at TRIO

 ...TRIO is excited to announce an immediate opening for a Designer in our Model Home Division . We are seeking an experienced, innovative, and hardworking interior design creative specializing in Model Homes with 7+ years experience to join our dynamic team and lead... 

Sync Staffing, Inc

Stand-Up Reach Forklift Operator (1st shift) Job at Sync Staffing, Inc

Now hiring! STAND-UP REACH FORKLIFT OPERATOR Rancho Cucamonga Monday-Friday 6AM-2:30PM Pay rate: $20h/r Stand-Up Reach forklift operator Experienced and certified with stand-up reach model Moving merchandise and stacking Other general labor duties when... 

APPS Paramedical Services

Mobile Phlebotomist Job at APPS Paramedical Services

 ...services company is looking for medical professionals to perform mobile insurance examinations in the Brookline area. The position...  ...Qualified candidates will: Work flexible hours. Have phlebotomy experience. (min. 200 draws) Have dependable transportation and... 

Stratus

Cyber Security Engineer Job at Stratus

 ...analysis and DLP controls. Experience of Windows OS from Server 2012 to Server 2022 and Windows 10 to 11 as well as Hyper V and/or VMware solutions. Knowledge of typical enterprise technologies: On-premise and cloud base Windows and Linux operating systems (OS),...